Complaints regarding energy companies double over the first six months of 2014

More than 22,671 complaints regarding the energy suppliers’ activity were recorded during the first six months of 2014, double the number recorded last year, data obtained from the Energy Ombudsman suggests.

Tenants urged to take control of their energy bills

Tenants are urged to take charge of their energy bills and save on heating and electricity as a part of Ofgem’s latest update to the “Be an Energy Shopper” campaign.

At least 12.5 percent of UK residents live in homes with poor energy efficiency

A staggering one in eight people across the UK live in homes that have poor energy efficiency, recent research on the matter was able to reveal.

Government makes £1m available for energy efficiency advice

The Government has made available £1million in funding via the Big Energy Saving Network for charity and community organisations so they can reach vulnerable consumers and advise them on how to save money on their energy bills.

DECC urges home owners to use cash from the Green Deal Home Improvement Fund

The Department of Energy and Climate Change (DECC) is urging households and home owners to act now in order to make their homes more energy efficient and get instant money back for the improvements via the Government’s Green Deal Home Improvement Fund.

British Gas to provide £1 million in compensation for mis-selling

Energy market regulator Ofgem has managed to secure a £1 million compensation package from British Gas for mis-selling to customers in Sainsbury’s stores and Westfield shopping centre

Energy efficiency should become a national infrastructure priority, campaigners argue

A campaign group comprising 20 organizations has asked the government to turn home energy efficiency a national infrastructure priority, while also urging all parties to commit to retrofit 1m homes a year by 2020.

Collective energy switch scheme creates cheapest 2-year energy tariff on the market

A collective bargaining campaign involving 10,000 members of the public has led to the development of the cheapest two year energy deal on the market, namely just £1,055 per year, compared to Ofgem’s estimate of the average annual energy bill of £1,346 per year.

Energy companies receive 1.7 million complaints in Q1

The UK’s Big Six energy suppliers received a combined total of 1.7 million complaints over the first quarter of 2014, up 15% on the same time last year, a recent report by consumer group Which? could reveal.